Well, my reaction to Dave's post is that while I don't question his observation that there was insufficient staff at the AC 7* event to provide an acceptable player experience, it would be helpful if he cited just a specific or two to make his complaint more concrete.
We were greatly disappointed that we were only able to take advantage of events on Saturday, but our experience with that limited exposure was uniformly positive and satisfying.
We thought Harrah's pool deck lunch was extraordinarily nicely catered and conducted, and the only thing criminal was when it came time to leave.
Further, hotel registration (I stopped in Thursday night to claim a good room and receive the Fre(e Play benefit) was simple and straight-forward. (It was surprising that the assortment of coupons, etc., distributed as part of the offer wasn't assembled in advance, but instead collated by the check-in agent, but it didn't prove any real delay either).
Everyone we encountered during the day Saturday who had attended the Lionel Richie show at Caesars on Friday described it as a must see show. We weren't disappointed in seeing the 2nd performance Saturday. All aspects of the show were handled professionally. It was a real highlight of the weekend.
Our redemption of my shopping vouchers at Viking Cooking store at Harrah's and at a shop at the Pier went smoothly, and we're tickled at the merchandise we scored on the offer.
And despite anticipated demand for the restaurants, not only were they able to accommodate a last minute selection of the Steakhouse at Harrah's before seeing Richie, but they served up the best meal we've enjoyed to date there. (We were alarmed at first when all four of us at the table found it necessary to send back our steaks because they were considerably over done vs how ordered, but the waiter dealt with it adroitly and had perfect replacements served up in record time.)
We hosted two out of town players (from the SW) who currently aren't active Harrah's players, when it turned out that they were in the DC area and prospects for another get together at a later date become iffy once we move to Atlanta. It pleased us immensely when, before parting company and our flight to Atlanta Sunday for Bev's start at her new job, one of them remarked it was incredibly refreshing to stay somewhere where the staff repeatedly went out of there way to make you a value guest. This is coming from someone who I consider fairly demanding in what they expect for their money (who, for example, was the first to suggest we send the steaks back to the kitchen, for example). So I consider it more than passive praise.
The bottom line is that this is the first 7* event we've attended in AC and now greatly regret on passing on previous years. You can bet we'll aggressively strive to attend all 4 days/3 nights next year, even though it'll be a much tougher commute than the trek from Philly this year.
- Harry
--- In vpFREE@yahoogroups.com, "James Crowder" <jcrowderauthor@...> wrote:
>
> I'm a 7* player, but your description makes me glad I didn't attend. The 98% sounds good, but disorganization and disarray are not exactly aspects of my favorite environment.
>
> --- In vpFREE@yahoogroups.com, "rob.singer1111@..." <rob.singer1111@> wrote:
> >
> > That's a bit different than how the other guy painted it. But he always wins, so it isn't hard to understand the upbeat report.
> >
> > Sent from my Verizon Wireless 4GLTE smartphone
> >
> > ----- Reply message -----
> > From: "Dave" <haaljo@>
> > To: <vpFREE@yahoogroups.com>
> > Subject: [vpFREE] Re: Seven Stars Event
> > Date: Wed, Jun 29, 2011 10:47 am
> >
> > We found the 7* event highly disorganised. Staff seemed overwhelmed.
> >
> > Too many high level gamblers and not enough staff resources provided by management? I'd estimate 1,000 7*?
> >
> > Enjoyed all the shows. Got kind of disgusted at all the food.
> >
> > Did observe many 7* VP players gambling at ~98% machines. This had to be very good for the Harrah's syndicate.
> >
> >
> >
> > --- In vpFREE@yahoogroups.com, coachvee@ wrote:
> >
> > > Hi Gang:
> >
> > > Some random thoughts about last weekend's Caesars/Harrah's Seven Stars
> >
>
