Re: [vpFREE] Re: Hard Rock Hollywood Florida

 

Joel hopefully you'll be more successful than I was! Council Oak food and drink is a step up from my meeting in the Plum Room. How large is the group? Are you sure drinks are included. Look forward to your feedback.

Frank

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> On Feb 11, 2015, at 3:18 PM, "joel0457 joel0457@yahoo.com [vpFREE]" <vpFREE@yahoogroups.com> wrote:
>
> True, lots of layoffs and turnover. I feel sorry for the servers and other employees who have seen a significant reduction in their income. Profits are up short term because of the reduction in comps and squeezing every penny out of players. I was invited to a focus group tonight at Council Oak where they say they want to get input from players on their program. I have a whole bunch of things to tell them. Probably a bunch of BS but free drinks, Council oak food and a chance to get it off my chest. Joel ------
>
>

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Re: [vpFREE] Re: Hard Rock Hollywood Florida

 

The changes came about when Larry Mullin formerly the COO of Borgata became COO at HR. Amid high hopes I met with the Casino GM and the head of Slot Operations. We exchanged ideas about how to improve every aspect of the property. Turns out the Seminoles ideas centered on getting rid solid local VP players who had the nerve to expect things to at least remain status quo if not improve for them. It took about four months for the completion of their plan. In October 2013, "it's another goodbye to another good friend". Too bad.

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> On Feb 11, 2015, at 2:50 PM, "BSM514@aol.com [vpFREE]" <vpFREE@yahoogroups.com> wrote:
>
> Frank:
> You are SO RIGHT about HR Hollywood! Everything changes - VP players used
> to be valued, comps, gifts, Free Play was abundant and the hosts couldn't
> do enough for you! Now we can't even buy dinner at the Food Court with our
> comp dollars! They can only be used for food at the Blue Plate (their
> diner/coffee shop) or just across at Constant Grind which is a take-away
> sandwich/coffee/dessert counter which closes early in the evening. Until late
> last year all of the shows at Hard Rock Live were comped with great seats
> and were equal to (most of the same artists) as those we have seen in Vegas
> and around the country at other casinos. Now there are no more comped
> tickets except for those with "X" cards.
> It has become clear that the only really valued players are those with VERY
> large bankrolls. The cut-backs hurt many good employees at HR Hollywood -
> no comps allowed for food equals greatly reduced business for food court
> vendors which resulted in many staff layoffs. Many people that I know cut
> way back on their play at HR Hollywood as a result of all of the changes.
> One hopes that the pendulum will swing back, but how long that will take is
> anyone's guess. Revenues are up according to the reports. The casino does
> very well with tourists and does not seem to need the local player,
> henceforth the disrespect of late.
>
> [Non-text portions of this message have been removed]
>
>

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Re: [vpFREE] Re: Hard Rock Hollywood Florida

 

True, lots of layoffs and turnover. I feel sorry for the servers and other employees who have seen a significant reduction in their income. Profits are up short term because of the reduction in comps and squeezing every penny out of players. I was invited to a focus group tonight at Council Oak where they say they want to get input from players on their program. I have a whole bunch of things to tell them. Probably a bunch of BS but free drinks, Council oak food and a chance to get it off my chest. Joel ------

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Posted by: joel0457 <joel0457@yahoo.com>
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[vpFREE] Re: Hard Rock Hollywood Florida

 

Frank:
You are SO RIGHT about HR Hollywood! Everything changes - VP players used
to be valued, comps, gifts, Free Play was abundant and the hosts couldn't
do enough for you! Now we can't even buy dinner at the Food Court with our
comp dollars! They can only be used for food at the Blue Plate (their
diner/coffee shop) or just across at Constant Grind which is a take-away
sandwich/coffee/dessert counter which closes early in the evening. Until late
last year all of the shows at Hard Rock Live were comped with great seats
and were equal to (most of the same artists) as those we have seen in Vegas
and around the country at other casinos. Now there are no more comped
tickets except for those with "X" cards.
It has become clear that the only really valued players are those with VERY
large bankrolls. The cut-backs hurt many good employees at HR Hollywood -
no comps allowed for food equals greatly reduced business for food court
vendors which resulted in many staff layoffs. Many people that I know cut
way back on their play at HR Hollywood as a result of all of the changes.
One hopes that the pendulum will swing back, but how long that will take is
anyone's guess. Revenues are up according to the reports. The casino does
very well with tourists and does not seem to need the local player,
henceforth the disrespect of late.

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[vpFREE] Re: Best '$10 coin-in for 1 TC' game at Horseshoe Baltimore?

 

I did see some interesting games, including Tap House VP, at the B-More Beers bar. They paytables were OK (based on betting 5 coins), but you were betting at least 6 coins per hand due to the Tap House bonus feature (maybe more - I don't remember the specifics right now). I'm not sure how that impacts the EV. I did have a profitable session on the machine since I hit that bonus a few times. I have no idea what a realistic long-term expectation for that machine would be, though.

Mark
www.markslasvegas.com

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[vpFREE] Re: Best '$10 coin-in for 1 TC' game at Horseshoe Baltimore?

 

You may want to check that pay-table, too. Even though it is $45 per TC, it is 8/5 JoB, 7/5BP, etc. Not the games you expect at $45 per TC.


- Mark

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