Frank:
You are SO RIGHT about HR Hollywood! Everything changes - VP players used
to be valued, comps, gifts, Free Play was abundant and the hosts couldn't
do enough for you! Now we can't even buy dinner at the Food Court with our
comp dollars! They can only be used for food at the Blue Plate (their
diner/coffee shop) or just across at Constant Grind which is a take-away
sandwich/coffee/dessert counter which closes early in the evening. Until late
last year all of the shows at Hard Rock Live were comped with great seats
and were equal to (most of the same artists) as those we have seen in Vegas
and around the country at other casinos. Now there are no more comped
tickets except for those with "X" cards.
It has become clear that the only really valued players are those with VERY
large bankrolls. The cut-backs hurt many good employees at HR Hollywood -
no comps allowed for food equals greatly reduced business for food court
vendors which resulted in many staff layoffs. Many people that I know cut
way back on their play at HR Hollywood as a result of all of the changes.
One hopes that the pendulum will swing back, but how long that will take is
anyone's guess. Revenues are up according to the reports. The casino does
very well with tourists and does not seem to need the local player,
henceforth the disrespect of late.
[Non-text portions of this message have been removed]
Posted by: BSM514@aol.com
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