The no guaranteed free rooms is not a new thing, at least for Cincy, Hammond and Philadelphia. That has been in place for a while. It may be that host discretion has changed.
-----Original Message-----
From: "misscraps@aol.com [vpFREE]" <vpFREE@yahoogroups.com>
Sender: vpFREE@yahoogroups.com
Date: Wed, 1 Apr 2015 15:18:35
To: <harrahscasinos@yahoogroups.com>
Reply-To: vpFREE@yahoogroups.com
Cc: <vpFREE@yahoogroups.com>
Subject: [vpFREE] 7star rule changes - no 7 star trip or free rooms in Cincinnati, Philadelphia...
Just got an email from my host, my planned June 7 star trip to Cincinnati
is now a NOGO -- new rule changes -- argh -- no free rooms or "retreat" 7
star 1500000 point trips to Cincinnati or Philadelphia or other properties
that do not have their own hotel!
See below for the new rules she sent me.
She also said "you won't be happy!" Wow is she right - I just spent
several hours getting all the flight information for said trip to send to her
for both a 7 star trip and a 80000 point trip. I had spoken to a host in
Cincinnati too about the trip -- no one knew about the changes until they just
published the new rules.
What a letdown for me personally, and I am sure for others of you.
The rules don't say, but I am assuming the 80000 point aspiration trip is
also excluded from these cities -- see below --
Between the cutbacks on free play offers, and now 7 star cutbacks-- Caesars
is going to be losing a lot of business.....
-------------------------------------------------------
Seven Stars Tier Status is by invitation only. Management reserves all
rights to cancel, modify or alter this program at any time with no notice,
unless required by regulation. Subject to eligibility and the Total Rewards®
rules which are available at TotalRewards.com or any Total Rewards Center.
CELEBRATION DINNER
· This offer is limited to five (5) $100 vouchers of dining credit
and each voucher is good for one-time use only. If the check exceeds the
value of vouchers presented when dining, the excess should be charged to the
member in the form of Reward Credits, cash or credit card, at the member's
option.
· Any remaining value on the vouchers not used when dining is
considered forfeited.
· All food and beverages must be consumed at the restaurant. No
take-out orders are allowed.
· Celebration Dinner may be redeemed while the member is on their
Retreat.
· Up to five (5) $100 redemptions per Seven Stars member, per year
(defined as April 1, 2015 through March 31, 2016). Members with associated
accounts in the state of Nevada or California will receive one Celebration
Dinner per couple unless both associated members qualify for Seven Stars
status.
· Member may bring as many guests to dinner as they would like;
there is no limit on the number of covers.
· Reservations should be made through a casino host.
· Offer valid only at participating dining establishments.
· Gratuity is not included.
· Alcohol may not be covered at some properties. See Total Rewards
for details.
COMPLIMENTARY ROOM
· Caesars Entertainment properties that do not own/operate a hotel
may not offer the Complimentary Room benefit, including but not limited to
Harrah's Philadelphia, Horseshoe Hammond, Horseshoe Cleveland, Horseshoe
Cincinnati, ThistleDown Racino, Harrah's Louisiana Downs, Horseshoe Council
Bluffs, and Horseshoe Baltimore.
· Room and tax only, unless otherwise provided for at management's
discretion.
· Room type accommodations are subject to availability; blackout
dates apply and may vary by property.
· Seven Stars member must call at least 48 hours in advance of
requested stay to receive a complimentary room.
· At a minimum, one room per night will be provided, with a
maximum of four consecutive nights.
· At Caesars Entertainment's discretion, Seven Stars members will
receive an accommodations upgrade when available.
· More advance notice is needed for high-demand periods, as
defined by each individual Caesars Entertainment property.
· If a room cannot be given at the hotel requested, Caesars
Entertainment may offer the guest a room in a nearby property hotel, provided
that property is in the same city.
· If request is less than 48 hours before requested stay, the
Seven Stars member will receive a room availability guarantee at the requested
property or at a nearby Caesars Entertainment property, but the room will
not necessarily be complimentary.
· The restrictions for the age of accompanying guests and the
number of nights between consecutive stays vary by property.
· The Complimentary Room Benefit cannot be used consecutively with
the Retreat Benefit and/or the Complimentary Room Benefit at another
property. A minimum of four nights between any such stays is required.
· Early check-in at 1pm, free of charge, based on availability.
· Extended late check-out until 1 pm, free of charge, based on
availability.
COMPLIMENTARY EARLY CHECK-IN / LATE CHECK-OUT
· Seven Stars members will redeem this benefit at the hotel front
desk.
· This benefit is based on availability.
UPGRADE TO BEST AVAILABLE ROOM
· Seven Stars members will redeem this benefit at the hotel front
desk.
· This benefit is based on availability.
NO RESORT FEES
· Where applicable.
· The amenities covered by resort fees will vary by location.
Please ask Reservations or Front Desk Agent for more details.
· Resort Fees are not automatically assessed for Seven Stars
member, but such packages may be purchased upon request with Reservations or
Front Desk Agent.
RETREAT
· Caesars Entertainment property must be within the continental
United States or Canada.
· Caesars Entertainment properties that do not own/operate a hotel
may not offer the Retreat benefit, including but not limited to Harrah's
Philadelphia, Horseshoe Hammond, Horseshoe Cleveland, Horseshoe Cincinnati,
ThistleDown Racino, Harrah's Louisiana Downs, Horseshoe Council Bluffs, and
Horseshoe Baltimore.
· Trip limited to two people, one of which must be the Seven Stars
member.
· All accompanying guests must be at least 21 years of age or 19
years of age or older if traveling in Canada.
· All travel must be fully completed no later than March 31, 2016.
· One trip per customer per year (defined as April 1, 2015 through
March 31, 2016); members with associated accounts in the state of Nevada
or California will receive one trip per couple unless both associated
members qualify for Seven Stars status.
· Trip must be booked a minimum of 30 days in advance of travel
date. Please contact a host at any Caesars Entertainment property to make
your arrangements.
· Your room stay is limited to a minimum two night stay and
maximum total of four consecutive nights.
· Room type accommodations are subject to availability; blackout
dates apply and may vary by property. (Room and tax only.)
· Certain blackout dates apply and vary by property.
· Airfare expense limited to $1,200, applicable toward coach
round-trip tickets. ($600 per person or $1,200 for Seven Stars member if
traveling alone.) Anything over $1,200 must be covered using a Seven Stars member'
s Reward Credits®, cash or credit card, at the member's option.
· A $500 folio credit is included and may be applied to food,
beverages and on-property shows for the entire trip. Some restrictions may
apply. If the check exceeds $500, the excess should be charged to the member in
the form of Reward Credits, cash or a credit card, at the member's option.
· Transportation will be provided to and from the airport and the
Total Rewards destination.
· Retreat must be taken outside of the region where the Seven
Stars guest plays most.
· The Retreat Benefit cannot be used consecutively with the
Complimentary Room Benefit at another property. A minimum of four nights between
any such stays is required.
· Completing the Seven Stars Retreat requires the package be
completed in its entirety, which requires a room stay at any one TR property.
COMPANION CARD
· The Seven Stars Companion Card entitles its bearer to all Seven
Stars priority service benefits, including Diamond/Seven Stars lounge
access. Lounge access is limited to companion only, no guests. Lounge access may
be restricted due to special events, private parties or during peak
periods; during these periods, companions may be required to be accompanied by a
Diamond or Seven Stars member. Other restrictions, fees and limits may
apply and vary by property.
· The Companion must adhere to all Total Rewards rules and
regulations.
· Card will be issued by a host or Total Rewards representative at
any time during the year.
· Both the Seven Stars member and the companion must be present in
order to obtain a Companion Card.
· Companion must be 21 years of age or older.
· Card bearer's photo should appear on the back of the card. In
states requiring signature strips, a signature strip will be placed on the
back of the Card.
· Each Seven Stars member can only elect one Companion per benefit
year and cannot change the companion during that time for any reason.
· An individual can only hold one Companion Card. For example,
once a member reaches Seven Stars status, the Diamond Companion Card will be
forfeited for a Seven Stars Companion Card.
· Lost or stolen Cards may be replaced, but only in the name of
the original Card bearer.
· Associated accounts separated in the state of Nevada and
California will both be eligible for a Seven Stars Companion Card if both members
qualify for Seven Stars status. If both do not qualify, then only the
primary Seven Stars cardholder will be granted a Companion Card.
· Caesars Entertainment Services, LLC. reserves all rights to
cancel or modify the Seven Stars Companion Card program at any time with no
notice and can reclaim or cancel individual Companion Cards at its discretion.
Companion Cards will be confiscated if the Seven Stars member loses
his/her Seven Stars status.
REWARD CREDITS TO FREE PLAY
· Reward Credits for Free Play will be offered daily to all Total
Rewards members with redemption values based on Tier Status.
· Minimum daily requirement for all members is $5.00.
· Maximum daily limit for all members is $500.
· Offered in increments of $5 free play.
DIAMOND/SEVEN STARS LOUNGES
· Member must present their Total Rewards Card, and valid ID upon
entering the Diamond or Seven Stars Lounges.
· Diamond members may bring one additional guest into the Lounge
with them. Seven Stars members may bring three additional guests into the
Lounge with them. Seven Stars Companion Card holders are limited to
admittance for themselves only.
· Restrictions and fees may apply. See the Diamond/Seven Stars
Lounge or Total Rewards Center for additional details.
SIGNATURE EVENTS
· Seven Stars members will be invited to attend a Signature Event
of their choice in 2015. In 2015, there are four (4) different events
members can choose from. For more details on these events, please refer to the
Seven Stars Signature Event website at TotalRewards.com/SevenStars.
· Seven Stars member can select only one event to attend.
· Signature Event invitation does not include airfare.
· Invitation to the event is open to all Seven Stars members.
· Booking is subject to availability.
· Member must call the following number to book an event
1-888-509-0519 (Signature Events cannot be booked online).
· Signature Event invitation is limited to two people, both over
the age of 21 years old, and 1 attendee must be the Seven Stars member.
· Members can combine attendance with their Annual Retreat to
cover travel expenses.
· Members can utilize their Celebration Dinner during their
attendance at a Signature Event.
SIGNATURE EXPERIENCES
· One Experience Credit will be awarded for every 250,000 Tier
Credits earned based on 2015 Tier Score (defined as January 1, 2015 through
December 31, 2015)
· Signature Experience Credits may take up to seven days before
being available for redemption.
· All earned 2015 Signature Experience Credits must be redeemed
between April 1, 2015 and May 31, 2016. Signature Experiences must be fully
completed prior to June 30, 2016.
· All unused 2015 Signature Experience Credits will expire on May
31, 2016 and cannot be combined with any Signature Experience Credits
earned in 2016.
· Signature Experience Credits are non-transferable,
non-negotiable, and cannot be combined between Seven Stars members.
· Signature Experiences must be booked a minimum of 10 days in
advance, unless indicated otherwise.
· Reservations are required to book any Signature Experience.
· Signature Experience offers are non-transferable,
non-negotiable, subject to availability, cancellation or change and must be redeemed in
person at the specified property.
· Room type accommodations are subject to availability; blackout
dates apply and may vary by property. (Room and tax only.)
· The restrictions for the age of accompanying guests and the
number of nights between consecutive stays vary by Signature Experience and by
property.
· Some Signature Experiences may require a credit card at the time
of booking.
· No-shows or cancellations may result in credit card fees or the
decrement of Reward Credits and/or Experience Credits.
· If applicable, tickets or passes are subject to the requirements
of the issuing party.
· Caesars Entertainment is not responsible for cancelled or
postponed events.
· In the event of a cancelled or postponed event, the Signature
Experience Credits will be credited back to the Seven Stars member for use on
another Signature Experience.
· Signature Experiences may be redeemed in conjunction with a
Seven Stars Tier Benefit or offers. Some restrictions apply.
· Guest must earn Signature Experience Credit(s) required prior to
redeeming or booking.
· For Tier Score qualifications please see Total Rewards Center or
visit: TotalRewards.com/SevenStars.
· Caesars Entertainment reserves the right to change the program
or add or replace any Signature Experience at any time. Please visit:
TotalRewards.com/SevenStars for the most current offerings and details.
· See Signature Experiences online for details, rules and
restrictions at: TotalRewards.com/SevenStars.
CASINO GIFT SHOP DISCOUNT
· Seven Stars members will receive 25% off retail purchases at
participating outlets.
· Members must present their Total Rewards Card at the time of
purchase.
· Member must present their photo ID at the time of purchase.
· Cashier must also swipe card to allow Reward Credit earnings on
remaining purchase.
· Only valid on cash/credit purchases.
· Exclusions may apply. See Gift Shop cashier for more details.
eCATALOG DISCOUNT
· Seven Stars members receive a 15% discount on selected items
featured in the Total Rewards eCatalog.
· Total Rewards eCatalog is available online at TotalRewards.com
or TotalRewardsOrders.com.
· Merchandise must be purchased by using at least 20% of the
purchase price in Reward Credits.
· Any portion paid with credit card is eligible to earn 1 Reward
Credit per $1 spent.
· A balance of 100 Reward Credits must remain on the Seven Stars
members Total Rewards account for the order to be completed.
· The number of items that a Seven Stars member can order using
their 15% discount is not limited.
· Seven Stars discount cannot be added onto any other discounts
(for instance, a member cannot get an additional 15% discount off of an item
that is already discounted).
· Seven Stars discount cannot be applied to Gift Cards.
NCL TIER DISCOUNT
· Seven Stars members will receive a 30% discount for Insides to
Mini-Suites accommodations and a 20% discount for Suites and above
accommodations when booking vacations directly with Norwegian Cruise Line.
· For a member to reserve their cruise using their Total Rewards
discount, they have to contact a Personal Cruise Consultant with Norwegian
Cruise Line at (877)742-9519.
· Member must have their Total Rewards account number, or their
name, zip code and Tier Status when they call, so that the booking agent is
able to apply the correct discount.
· The cruise consultant will verify Tier status prior to applying
the discount.
VOYAGE
· Voyage limited to two people, one of which must be the Seven
Stars member.
· Sailings must be fully completed no later than March 31, 2016.
· One trip per customer per year (defined as April 1, 2015 through
March 31, 2016); members with associated accounts in the state of Nevada
or California will receive one Voyage per couple unless both associated
members qualify for Seven Stars status.
· Member must call the following number to book a Voyage
1-877-742-9521. (Voyages cannot be booked online.)
· Voyage Itineraries can be viewed online at NCL.com.
· Customer will be required to provide a credit card number to
reserve their Voyage. Members are responsible for transportation to the port,
government taxes fees, and gratuities.
VOYAGE - NCL TERMS & CONDITIONS:
· Credit Card required at the time of booking. Guest is
responsible for onboard service charges.
· This certificate may be used in conjunction with the payment for
a higher category stateroom, subject to availability, and the payment of
additional charges, which apply. Third and fourth passenger accommodations
may be provided, subject to availability, at an additional charge based on
Norwegian's prevailing rates.
· If two qualified players in the same household are each eligible
for a certificate, they may each receive a certificate, but they must be
redeemed for separate cruise dates. Alternatively, two household
certificates may be combined for a single category upgrade on the cruise ship up to a
mini suite stateroom.
· Valid for cruises up to 7 days. Excludes Hawaii.
· Use of this certificate is subject to full terms and conditions,
visit www.ncl.com/certificate for more information. Valid for one
complimentary cruise for cruise fare and/or discount through Norwegian Cruise Line'
s ("Norwegian") Casino Reservation Center and is redeemable only by named
individual and one (1) guest. Named individual or Casinos At Sea player club
member must be present onboard or Norwegian will charge full cruise fare
for the stateroom. Certificate is not valid for payment of any other
services, products, fees or expenses. Subject to availability and blackout dates
may apply. Certificate may not be sold, assigned or transferred, is
non-refundable, and not redeemable for cash. Guests are responsible for Non
Commissionable Fares (NCF's), government taxes, port expenses and fees.
Promotional amenities are determined based on the complimentary stateroom offered not
on the purchased upgrade. Norwegian Cruise Line reserves the right to
charge a fuel supplement. Cancellation fees may apply. Travel protection is
strongly recommended. Discretionary onboard service charges are additional and
will be automatically be added to your onboard account. Guests are bound
by Norwegian passenger ticket contract. ©2015 NCL CORPORATION LTD. SHIPS'
REGISTRY: BAHAMAS AND UNITED STATES OF AMERICA.
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