You are right. If we treat it as a war, we are going to lose this war.
But on the other hand, please consider the following: This is not the first time you see this happening at the Sun Coast. I know a fellow who was treated almost as bad (he was not escorted out of the casino by security guards) because he had the audacity to win 2 double Royal on a 25 cent machine on a day when the Sun Coast had a promotion that when you hit a second Royal Flush within 24 hours you get paid double.
Since that happened I followed the development at this casino closely, talking to other people and also to employees of the Sun Coast and I came to the conclusion that this whole mess there is the result of a General Manager letting middle management run amok.
It is true, the Sun Coast has the right to expel anybody it wants to expel. They do not have to explain why they do that. But do they have the right to humiliate people in front of their friends despite the fact that those people did absolutely nothing wrong? Let's see what they did: They were invited to the Sun Coast to play on a day when the Sun Coast had a promotion going giving 10 x points for Video Poker players. They went and played and by doing so they lost 2000 Dollars. They had done nothing wrong whatever but were nevertheless humiliated in a way not even a mafia gangster would do. Escorting long time customers under guard to the outside. Where are we, people, in Stalin era Russia?
The Sun Coast was and is very lucky they were not sued by those people and as far as the NGCB is concerned, I am sure they would not have allowed this behavior if they would have known about it.
=====================================================================
----- Original Message -----
From: bobbartop
To: vpFREE@yahoogroups.com
Sent: Friday, March 04, 2011 11:37 AM
Subject: [vpFREE] Re: Coast Connection Today
--- In vpFREE@yahoogroups.com, "nudge51" <nudge51@...> wrote:
>
> There is certainly nothing wrong with making a stand when they try to pull
> this crazy crap, if you do it the smart way. The NGCB was put into place to
> not only protect the casinos from some of their patrons, but also to protect
> the patrons from some of the casinos. If anyone feels that they may
> encounter a situation that you believe could be in violation of one of the
> gaming statutes, put the phone number of the Nevada Gaming Control
> Board--Enforcement Division into your cell phone. Their local number is
> 486-2020, and their offices are on E Washington, just east of LV Blvd.. If
> suits approach you and start the trespass act spiel, whip out the cell phone
> and tell the suit who is spewing this speech that you are calling to
> request an NGCB agent to meet you at the casino, possibly at the players
> club. If the suit prefers another location within the casino, give the
> agent on the phone the proper information, and they should be there within a
> half hour or 45 minutes. When you call to settle any dispute, the NGCB is
> required by law to dispatch an agent to your location.
> Nudge
>
I think what is far more important than trying to battle with the suits and the casinos on something like this, is trying to understand what they are thinking. What is motivating them? How do they justify this in their mind? What are they trying to accomplish. This whole story about Suncoast seems bizarre to me. What part of the picture am I missing? I think it's far more important to learn what really happened, so we can all try to avoid this in the future. Advantage players need to go along to get along. If we treat it as a war, we're going to lose.
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