Re: [vpFREE] Just have to vent (LV/Reno trip)

 

This note was not meant to go to the group. 

Admin, if you can delete, please do so. 

JZ


-----Original Message-----
From: greeklandjohnny@aol.com [vpFREE] <vpFREE@yahoogroups.com>
To: vpFREE@yahoogroups.com <vpFREE@yahoogroups.com>
Sent: Sun, Aug 30, 2020 10:20 pm
Subject: Re: [vpFREE] Just have to vent (LV/Reno trip)

 
Harry, 

My experience in Las Vegas is a little different than yours in Reno. 

I am doing a Gambling with an Edge show on Wednesday about gambling during COVID. I have a couple ideas. 1) you could send me more detailed info about your experiences and I could incorporate them into the show. 2) You could join the show on Wednesday. 

I have not approached Bob or Richard about this new wrinkle. I wanted to see what you thougth before approaching them. 

And again, let me know your October plans. If the timing works out ( 10/23 - 10/27) maybe we could meet at Hugo's for dinner. 

JZ


-----Original Message-----
From: harry.porter@verizon.net [vpFREE] <vpFREE@yahoogroups.com>
To: vpFREE@yahoogroups.com <vpFREE@yahoogroups.com>
Sent: Sun, Aug 30, 2020 1:53 pm
Subject: Re: [vpFREE] Just have to vent (LV/Reno trip)

 
I've played at 2 LV properties and 2 Reno properties thus far this trip (2 to go before returning to GA).  I've been uniformly impressed by procedures implemented in the casinos to ensure a safe environment as well is patron diligence in wearing masks.

I previously commented a high degree of satisfaction in my late June visit to Reno.  My experience is that compliance is even stronger now.  I see far fewer players with a mask dangling off one ear, or draped around their chin to accommodate a beverage or smoke.  I was impressed that one casino went as far as to offer "instruction" to only temporary shift your mask down between sips/drags.  In 5 active days of play, I've only witnessed one player (an older 70+ age man) who repeated flouted the mask instruction, despite 3 intrusions by floor staff to urge him to keep it in place.

Playing in Reno this weekend, I was alarmed to encounter filled to capacity self-parking lots/garages and began to second guess  entering the properties.  However, the majority of patrons are very conscious about maintaining distance.  (I'd suggest I'm perhaps one of the worst "violators", momentarily at least ... I keep lapsing into closing up the gap when I first queue up; a look around has me quickly backing up.)

If I could have a casino improve on one thing, it would be expanding the spots at which disinfectant wipes are provided.  Attendants have been fairly proactive in wiping machines down between players, but it's understandable under full house circumstances that they can't be 100% vigilant.  The greatest telltale sign that a machine hasn't been disinfected since the last player are remaining beverage cups or cigarette ashes.  Even if you come across a machine that looks clean, you can't be sure.  I really would like to see wipe dispensers positioned so that there's one within a 50 ft distance of any spot in the casino (prominently marked for easy spotting) ... oh, yeah; it would help if they're refilled frequently; I think the "empty" rate is running 20%+)

But even here, my complaint is very modest.  Faced with an "untidy" machine, generally speaking a flick of the attendant light brings reasonably prompt attention and a conscientious disinfection.




-----Original Message-----
From: ken orgera keno60@hotmail.com [vpFREE] <vpFREE@yahoogroups.com>
To: vpFREE@yahoogroups.com <vpFREE@yahoogroups.com>
Sent: Sun, Aug 30, 2020 1:09 pm
Subject: Re: [vpFREE] Just have to vent (LV/Reno trip)



Glad things worked out! Would you mind commenting on mask wearing social distancing etc. Thanks in advance.



__._,_.___

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Re: [vpFREE] Just have to vent (LV/Reno trip)

 

Harry, 

My experience in Las Vegas is a little different than yours in Reno. 

I am doing a Gambling with an Edge show on Wednesday about gambling during COVID. I have a couple ideas. 1) you could send me more detailed info about your experiences and I could incorporate them into the show. 2) You could join the show on Wednesday. 

I have not approached Bob or Richard about this new wrinkle. I wanted to see what you thougth before approaching them. 

And again, let me know your October plans. If the timing works out ( 10/23 - 10/27) maybe we could meet at Hugo's for dinner. 

JZ


-----Original Message-----
From: harry.porter@verizon.net [vpFREE] <vpFREE@yahoogroups.com>
To: vpFREE@yahoogroups.com <vpFREE@yahoogroups.com>
Sent: Sun, Aug 30, 2020 1:53 pm
Subject: Re: [vpFREE] Just have to vent (LV/Reno trip)

 
I've played at 2 LV properties and 2 Reno properties thus far this trip (2 to go before returning to GA).  I've been uniformly impressed by procedures implemented in the casinos to ensure a safe environment as well is patron diligence in wearing masks.

I previously commented a high degree of satisfaction in my late June visit to Reno.  My experience is that compliance is even stronger now.  I see far fewer players with a mask dangling off one ear, or draped around their chin to accommodate a beverage or smoke.  I was impressed that one casino went as far as to offer "instruction" to only temporary shift your mask down between sips/drags.  In 5 active days of play, I've only witnessed one player (an older 70+ age man) who repeated flouted the mask instruction, despite 3 intrusions by floor staff to urge him to keep it in place.

Playing in Reno this weekend, I was alarmed to encounter filled to capacity self-parking lots/garages and began to second guess  entering the properties.  However, the majority of patrons are very conscious about maintaining distance.  (I'd suggest I'm perhaps one of the worst "violators", momentarily at least ... I keep lapsing into closing up the gap when I first queue up; a look around has me quickly backing up.)

If I could have a casino improve on one thing, it would be expanding the spots at which disinfectant wipes are provided.  Attendants have been fairly proactive in wiping machines down between players, but it's understandable under full house circumstances that they can't be 100% vigilant.  The greatest telltale sign that a machine hasn't been disinfected since the last player are remaining beverage cups or cigarette ashes.  Even if you come across a machine that looks clean, you can't be sure.  I really would like to see wipe dispensers positioned so that there's one within a 50 ft distance of any spot in the casino (prominently marked for easy spotting) ... oh, yeah; it would help if they're refilled frequently; I think the "empty" rate is running 20%+)

But even here, my complaint is very modest.  Faced with an "untidy" machine, generally speaking a flick of the attendant light brings reasonably prompt attention and a conscientious disinfection.




-----Original Message-----
From: ken orgera keno60@hotmail.com [vpFREE] <vpFREE@yahoogroups.com>
To: vpFREE@yahoogroups.com <vpFREE@yahoogroups.com>
Sent: Sun, Aug 30, 2020 1:09 pm
Subject: Re: [vpFREE] Just have to vent (LV/Reno trip)



Glad things worked out! Would you mind commenting on mask wearing social distancing etc. Thanks in advance.



__._,_.___

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RE: [vpFREE] Just have to vent (LV/Reno trip)

 

 

 

Sent from Mail for Windows 10

 

From: Michael Mendoza mmendoza11@aol.com [vpFREE]
Sent: Saturday, August 29, 2020 7:29 PM
To: vpFREE@yahoogroups.com
Subject: Re: [vpFREE] Just have to vent (LV/Reno trip)

 

 

Harry,

 

if you played table games in vegas, would you be so kind as to share what the table minimums were?

 

thanks

 

mike

 

Santa Fe Station went to $10 for daytime on weekends. Still no rewards points.

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[vpFREE] Scot Krause's LVA Players Club Bonus Points Update - 30 AUG 2020

 

Scot Krause's LVA Players Club Bonus Points Update - 30 AUG 2020

http://www.gamblingwithanedge.com/players-club-bonus-points

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discussion of the article must be done in
accordance with vpFREE's rules and policies.
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Re: [vpFREE] Just have to vent (LV/Reno trip)

 

I'm fairly sure I have posted this b4, but my brain is not 100%. Bring your own disinfectant with you. A NJ company makes BD Alcohol Swabs. 100 in a carton, two on a sheet, are foil sealed. Each pack is perforated, just stick 10 packs into a shirt pocket or purse, taking up very little space. Wife gets them at Walmart for $4 or $5 a box. I have been disinfecting my own machines 4 about 20 years, not counting on the casino 4 something that takes me about 2 minute to do properly, screen and buttons. nudge

On August 30, 2020 at 10:53 AM "harry.porter@verizon.net [vpFREE]" <vpFREE@yahoogroups.com> wrote:

I've played at 2 LV properties and 2 Reno properties thus far this trip (2 to go before returning to GA).  I've been uniformly impressed by procedures implemented in the casinos to ensure a safe environment as well is patron diligence in wearing masks.

I previously commented a high degree of satisfaction in my late June visit to Reno.  My experience is that compliance is even stronger now.  I see far fewer players with a mask dangling off one ear, or draped around their chin to accommodate a beverage or smoke.  I was impressed that one casino went as far as to offer "instruction" to only temporary shift your mask down between sips/drags.  In 5 active days of play, I've only witnessed one player (an older 70+ age man) who repeated flouted the mask instruction, despite 3 intrusions by floor staff to urge him to keep it in place.

Playing in Reno this weekend, I was alarmed to encounter filled to capacity self-parking lots/garages and began to second guess  entering the properties.  However, the majority of patrons are very conscious about maintaining distance.  (I'd suggest I'm perhaps one of the worst "violators", momentarily at least ... I keep lapsing into closing up the gap when I first queue up; a look around has me quickly backing up.)

If I could have a casino improve on one thing, it would be expanding the spots at which disinfectant wipes are provided.  Attendants have been fairly proactive in wiping machines down between players, but it's understandable under full house circumstances that they can't be 100% vigilant.  The greatest telltale sign that a machine hasn't been disinfected since the last player are remaining beverage cups or cigarette ashes.  Even if you come across a machine that looks clean, you can't be sure.  I really would like to see wipe dispensers positioned so that there's one within a 50 ft distance of any spot in the casino (prominently marked for easy spotting) ... oh, yeah; it would help if they're refilled frequently; I think the "empty" rate is running 20%+)

But even here, my complaint is very modest.  Faced with an "untidy" machine, generally speaking a flick of the attendant light brings reasonably prompt attention and a conscientious disinfection.




-----Original Message-----
From: ken orgera keno60@hotmail.com [vpFREE] <vpFREE@yahoogroups.com>
To: vpFREE@yahoogroups.com <vpFREE@yahoogroups.com>
Sent: Sun, Aug 30, 2020 1:09 pm
Subject: Re: [vpFREE] Just have to vent (LV/Reno trip)



Glad things worked out! Would you mind commenting on mask wearing social distancing etc. Thanks in advance.




 

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Re: [vpFREE] Just have to vent (LV/Reno trip)

 

Thanks for your detailed in

From: vpFREE@yahoogroups.com <vpFREE@yahoogroups.com> on behalf of harry.porter@verizon.net [vpFREE] <vpFREE@yahoogroups.com>
Sent: Sunday, August 30, 2020 12:53 PM
To: vpFREE@yahoogroups.com <vpFREE@yahoogroups.com>
Subject: Re: [vpFREE] Just have to vent (LV/Reno trip)
 
 

I've played at 2 LV properties and 2 Reno properties thus far this trip (2 to go before returning to GA).  I've been uniformly impressed by procedures implemented in the casinos to ensure a safe environment as well is patron diligence in wearing masks.

I previously commented a high degree of satisfaction in my late June visit to Reno.  My experience is that compliance is even stronger now.  I see far fewer players with a mask dangling off one ear, or draped around their chin to accommodate a beverage or smoke.  I was impressed that one casino went as far as to offer "instruction" to only temporary shift your mask down between sips/drags.  In 5 active days of play, I've only witnessed one player (an older 70+ age man) who repeated flouted the mask instruction, despite 3 intrusions by floor staff to urge him to keep it in place.

Playing in Reno this weekend, I was alarmed to encounter filled to capacity self-parking lots/garages and began to second guess  entering the properties.  However, the majority of patrons are very conscious about maintaining distance.  (I'd suggest I'm perhaps one of the worst "violators", momentarily at least ... I keep lapsing into closing up the gap when I first queue up; a look around has me quickly backing up.)

If I could have a casino improve on one thing, it would be expanding the spots at which disinfectant wipes are provided.  Attendants have been fairly proactive in wiping machines down between players, but it's understandable under full house circumstances that they can't be 100% vigilant.  The greatest telltale sign that a machine hasn't been disinfected since the last player are remaining beverage cups or cigarette ashes.  Even if you come across a machine that looks clean, you can't be sure.  I really would like to see wipe dispensers positioned so that there's one within a 50 ft distance of any spot in the casino (prominently marked for easy spotting) ... oh, yeah; it would help if they're refilled frequently; I think the "empty" rate is running 20%+)

But even here, my complaint is very modest.  Faced with an "untidy" machine, generally speaking a flick of the attendant light brings reasonably prompt attention and a conscientious disinfection.




-----Original Message-----
From: ken orgera keno60@hotmail.com [vpFREE] <vpFREE@yahoogroups.com>
To: vpFREE@yahoogroups.com <vpFREE@yahoogroups.com>
Sent: Sun, Aug 30, 2020 1:09 pm
Subject: Re: [vpFREE] Just have to vent (LV/Reno trip)



Glad things worked out! Would you mind commenting on mask wearing social distancing etc. Thanks in advance.



__._,_.___

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Re: [vpFREE] Just have to vent (LV/Reno trip)

 

I've played at 2 LV properties and 2 Reno properties thus far this trip (2 to go before returning to GA).  I've been uniformly impressed by procedures implemented in the casinos to ensure a safe environment as well is patron diligence in wearing masks.

I previously commented a high degree of satisfaction in my late June visit to Reno.  My experience is that compliance is even stronger now.  I see far fewer players with a mask dangling off one ear, or draped around their chin to accommodate a beverage or smoke.  I was impressed that one casino went as far as to offer "instruction" to only temporary shift your mask down between sips/drags.  In 5 active days of play, I've only witnessed one player (an older 70+ age man) who repeated flouted the mask instruction, despite 3 intrusions by floor staff to urge him to keep it in place.

Playing in Reno this weekend, I was alarmed to encounter filled to capacity self-parking lots/garages and began to second guess  entering the properties.  However, the majority of patrons are very conscious about maintaining distance.  (I'd suggest I'm perhaps one of the worst "violators", momentarily at least ... I keep lapsing into closing up the gap when I first queue up; a look around has me quickly backing up.)

If I could have a casino improve on one thing, it would be expanding the spots at which disinfectant wipes are provided.  Attendants have been fairly proactive in wiping machines down between players, but it's understandable under full house circumstances that they can't be 100% vigilant.  The greatest telltale sign that a machine hasn't been disinfected since the last player are remaining beverage cups or cigarette ashes.  Even if you come across a machine that looks clean, you can't be sure.  I really would like to see wipe dispensers positioned so that there's one within a 50 ft distance of any spot in the casino (prominently marked for easy spotting) ... oh, yeah; it would help if they're refilled frequently; I think the "empty" rate is running 20%+)

But even here, my complaint is very modest.  Faced with an "untidy" machine, generally speaking a flick of the attendant light brings reasonably prompt attention and a conscientious disinfection.




-----Original Message-----
From: ken orgera keno60@hotmail.com [vpFREE] <vpFREE@yahoogroups.com>
To: vpFREE@yahoogroups.com <vpFREE@yahoogroups.com>
Sent: Sun, Aug 30, 2020 1:09 pm
Subject: Re: [vpFREE] Just have to vent (LV/Reno trip)



Glad things worked out! Would you mind commenting on mask wearing social distancing etc. Thanks in advance.



__._,_.___

Posted by: harry.porter@verizon.net
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Re: [vpFREE] Just have to vent (LV/Reno trip)

 

Glad things worked out! Would you mind commenting on mask wearing social distancing etc. Thanks in advance.


From: vpFREE@yahoogroups.com <vpFREE@yahoogroups.com> on behalf of Vegasvpplayer vegasvpplayer@gmail.com [vpFREE] <vpFREE@yahoogroups.com>
Sent: Sunday, August 30, 2020 12:04:00 PM
To: vpFREE@yahoogroups.com <vpFREE@yahoogroups.com>
Subject: Re: [vpFREE] Just have to vent (LV/Reno trip)
 
 


> On Aug 30, 2020, at 12:41 AM, harry.porter@verizon.net [vpFREE] <vpFREE@yahoogroups.com> wrote:
>
> perhaps there's no greater value in having a host than when they act as your advocate when is problem arises

In most cases where I've been no mailed, hosts have been zero help. I have been fortunate enough to have hosts fix this problem in a couple situations.

Sometimes host are able to let you convert comps to free play which is a great benefit for me. Also getting lose rebates often requires host assistance.

Good points Harry.

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Re: [vpFREE] Just have to vent (LV/Reno trip)

 


> On Aug 30, 2020, at 12:41 AM, harry.porter@verizon.net [vpFREE] <vpFREE@yahoogroups.com> wrote:
>
> perhaps there's no greater value in having a host than when they act as your advocate when is problem arises

In most cases where I've been no mailed, hosts have been zero help. I have been fortunate enough to have hosts fix this problem in a couple situations.

Sometimes host are able to let you convert comps to free play which is a great benefit for me. Also getting lose rebates often requires host assistance.

Good points Harry.

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Re: [vpFREE] Just have to vent (LV/Reno trip)

 

Here's my 2 cents re the value of a host ...

As John suggests, host discretion these days is a thin shadow of what it was 20 years ago.  However, there are still of exceptional gestures that a host can bestow that makes it worth seeing to it that they regularly get a "cut" of your action (via booking your trips).

A smattering of examples come to mind out of my own personal experience:

-  While I rarely get comped for the best LV shows, a host can ensure that I can purchase "best of house" seats that otherwise are reserved for bigger players and can't be had via the ticket office.  (Occasionally at an unrelated group property.)
- Complimentary room upgrades for special occasions on an exception basis (that otherwise aren't extended).
- A comp for ground transportation needs that are required under exceptional circumstances (again, that otherwise wouldn't normally be extended)
- An exceptional redemption of comps to effect reimbursement of select out of pocket expenses
- Consent to book a spouse into a valuable event for which they otherwise didn't qualify for an invitation.
- Squeezing you into an otherwise "sold out" hotel room, show, event, promotion.
- Card tier upgrades that you otherwise fell short of.
- Restoration of lapsed comps, due to an extended absence under extenuating circumstances.

Mind you, I've reached back in memory over years to cite these examples, and the list is hardly exhaustive.  It's exceedingly infrequent that I show up on a host's doorstep for such a request ... but the value of just one or two such "bequests" in the course of a given year adds up over time.

Setting aside these examples, perhaps there's no greater value in having a host than when they act as your advocate when is problem arises (such as a dispute over credit from a promotion).  And while it's a given that you can secure much of the above even without a formal host relationship, I'll suggest that having someone in a ready posture to  make every attempt to act in your best interest because they have regard for your patronage and loyalty is a great asset to have in your hip pocket.



-----Original Message-----
From: greeklandjohnny@aol.com [vpFREE] <vpFREE@yahoogroups.com>
To: vpFREE@yahoogroups.com <vpFREE@yahoogroups.com>
Sent: Sat, Aug 29, 2020 10:42 pm
Subject: Re: [vpFREE] Just have to vent (LV/Reno trip)



I thought a host's function is to make it easier for the gambler to gamble. So, taking care of a hotel reservation ( maybe getting a better room), getting a dinner reservation, etc is what a host should be doing. Their ability to comp stuff has been greatly reduced, to the point that discretionary comps have disappeared for a lot of players. 



-----Original Message-----
From: 'Darryl D. McEwen, Seven Stars Insider Publisher' sevenstarsinsider@gmail.com [vpFREE] <vpFREE@yahoogroups.com>
To: vpFREE <vpFREE@yahoogroups.com>
Sent: Sat, Aug 29, 2020 9:59 pm
Subject: Re: [vpFREE] Just have to vent (LV/Reno trip)

 
The solution is simple: Insist on a detailed confirmation of the arrangements you requested. . .or, do what I do, make the reservation yourself online. You get an instant confirmation which can be saved on your smartphone or printed before you leave.

Using a host to make a reservation is just an extra, unnecessary step in booking a room.

Darryl
 
Darryl D. McEwen, Publisher
http://www.sevenstarsinsider.com

Click here for the latest news about Caesars Entertainment Corp. and Eldorado Resorts Inc.

Follow me on Twitter: @7StarsInsider and @MrACCasino

Read my Mr. AC Casino column in the Atlantic City Weekly or at MrACCasino.com
and my travel articles at TravelZork.com




On Sat, Aug 29, 2020 at 8:52 PM harry.porter@verizon.net [vpFREE] <vpFREE@yahoogroups.com> wrote:
 
Doing a week plus trip, split between LV / Reno.  I've shown up at 2 properties now (both "mid-tier upscale", one in LV;  one in Reno) and been told that my reservation was for another date than my check-in attempt.  In LV, it was a mid-week Wed/Thu res, so not a huge issue to secure a room.  In Reno, it was tonight (Sat) with an overbooked house.  Had to take a modest downgrade on the room, but at least they got me in (I sweated this one while waiting).

It happens, right?  Thing is I reserve via host by email (with details literally "black and white" and to the point).  In both cases I received a response to the effect of "Got it taken care of, thanks!".
Guess I'm going to request a formal hotel confirm from now on.  (Most properties this is automatic ... not so, in these instances.)

It's been an outstanding trip thus far (setting this modest nuisance aside) :).  The "true" frustration was that with each incident, I initially assumed I was the one who had screwed up and was kicking myself for being so messed up ... until I checked email),  At any rate, I've been on a modest roll, with 4 nights to go!

Bev was to join me this trip, but bowed out at the very last minute ... she suffered a stomach bug (or bad food ...) the day before departure.  She was still queasy the next day and I sadly left her behind :( .  (She's insisting on a "rain check", so a new trip may be in the works for October.)

- H.



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