[vpFREE] RE: XVP -- Fox car rental in Las Vegas -- Long

 

I see people knock Fox on many forums.

Maybe I've just been lucky but I've rented from them multiple times in LV, SF and Reno and have never had a problem.  They are sometimes barely half price compared to the bigger rentals.



---In vpfree@yahoogroups.com, <bove40@...> wrote:

Strongly recommend against renting from Fox. Rented a number of times from them because of price. I pick up in Vegas, visit my brother in California and return to LAX. Last trip I returned to Lax & walked the car with service attendant who said everything was fine and it was. We had only an hour to get on flight so when I went to return counter I told agent I was in hurry. She said I had to fill out accident report. I told her car was fine, but she said attendant marked damage. I asked to see car and was told I couldn't as they had put it away. As flight time was now less than an hour I filled out accident report and noted that there was no damage to car and rushed to make our flight. Four months later I received a call from my insurance company saying they had received a claim from Fox for $2000 in damages. My agent said picture showed major damage so I asked to see picture. When he sent it to me it showed major damage to the front end of the two door, blue Dodge Challenger. I said that was nice, but I had rented a four door black Challenger. He returned claim to Fox denying payment. Six month goes by and surprise he gets another claim from Fox ($1200 this time) with picture of black four door Challenger. They said they were going to pay the claim since it wasn't a chargeable claim and wouldn't affect my rate. I told him it was a total rip off as I had walked the car and there was definitely no damage. He said they could contest it, but I would have to appear in court in California to give my story and he felt I should just let it go.
Fox got the money from my insurance company, but they will never get anymore from me or anyone else I can steer away from them.

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