My guess is the new ownership is torching the old points to get their liability off the balance sheet. I'm guessing this practice will stop when they've got most everybodys old points off their books.
Just a guess.
Wife is a controller.
james g thompson
former hrh casino monitor
To: vpFREE@yahoogroups.com
From: 007@embarqmail.com
Date: Thu, 31 May 2012 09:58:38 -0700
Subject: Re: [vpFREE] Re: Hard Rock Rip-Off
>This is the case with me. Had 68000 points when checking in, had zero when I left. If I would have known that, I would not have allowed Johnny Smalls to charge meal to room. I complained and got no where.
>Problem: How do I know where I stand for Tier levels now? Everytime I go there I get wiped out. I'm going to charge everything with a credit card, however my host said if play if less than value of room, they will take the points.
>If local, I wouldn't stay there. Just my opinion.
>
>james thompson
>former hrh casino monitor
Hooters did the same with me a year or so ago. I asked for a "comped
room" and was approved, except that points were used. It wasn't a lot
of money, but it was so outrageous that I went to the Gaming
Commission. They ended up giving me my points back. I asked a host
what would have happened if I had used all my points for free play
before checking out and she said she didn't know.
[Non-text portions of this message have been removed]
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