>This is the case with me. Had 68000 points when checking in, had zero when I left. If I would have known that, I would not have allowed Johnny Smalls to charge meal to room. I complained and got no where.
>Problem: How do I know where I stand for Tier levels now? Everytime I go there I get wiped out. I'm going to charge everything with a credit card, however my host said if play if less than value of room, they will take the points.
>If local, I wouldn't stay there. Just my opinion.
>
>james thompson
>former hrh casino monitor
Hooters did the same with me a year or so ago. I asked for a "comped
room" and was approved, except that points were used. It wasn't a lot
of money, but it was so outrageous that I went to the Gaming
Commission. They ended up giving me my points back. I asked a host
what would have happened if I had used all my points for free play
before checking out and she said she didn't know.
