This is the case with me. Had 68000 points when checking in, had zero when I left. If I would have known that, I would not have allowed Johnny Smalls to charge meal to room. I complained and got no where.
Problem: How do I know where I stand for Tier levels now? Everytime I go there I get wiped out. I'm going to charge everything with a credit card, however my host said if play if less than value of room, they will take the points.
If local, I wouldn't stay there. Just my opinion.
james thompson
former hrh casino monitor
To: vpFREE@yahoogroups.com
From: krauseinvegas@cox.net
Date: Thu, 31 May 2012 09:21:45 -0700
Subject: RE: [vpFREE] Re: Hard Rock Rip-Off
From: vpFREE@yahoogroups.com [mailto:vpFREE@yahoogroups.com] On Behalf Of
Correna H
Sent: Thursday, May 31, 2012 9:13 AM
To: vpFREE@yahoogroups.com
Subject: [vpFREE] Re: Hard Rock Rip-Off
The same thing happened to me. Stayed on an offer and when I returned to
play a week later, my account had been wiped out. I went to the Players Club
and was told this is the new SOP.
--- Heard the same was true. Got a dinner comp and host told me points
would be taken so I used them up in freeplay prior!
Scot
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