I use the touch screen and have had the following treatment:
At Rampart, if a card falls off the screen after I've touched it and hit enter, they check and find the card and pay me what I'm entitled to - consistently and pleasantly.
At Fiesta when that has happened, I am treated as if I am trying to cheat them though generally they pay but warn me 'that's the last time.'
Karen
The secret to staying balanced in this world is a
low center of gravity, and a high center of levity
Swami Beyondananda
In a message dated 7/10/2017 7:43:48 P.M. Pacific Daylight Time, vpFREE@yahoogroups.com writes:
If you play at Stations properties, just be aware that you shouldn't expect to be paid if a card is un-held for a jackpot hand, even if not due to your own negligence, and that filing a complaint is likely to do more harm than good. Or you could be like me and just play elsewhere
