Could have fooled me. 14years ago I had enough points for a two week stay anywhere in the world. Didn't stay with them for a year and they wiped out all my points. I wasn't even aware of the requirement back then. They told me I was SOL. Nothing they could do. I even wrote to a couple of executives and got no response. I haven't stayed at a hilton owned property since.
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I've found that Hilton is one of the best hotel companies to deal with for customer service especially as a Hilton Honors member, let us know if you do get a refund.
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