I've spent many nights at the Palms over the years, and I remember/don't disagree with anything you just said. But they do have IMAX :)
I called in there yesterday to book a night next month. I NEVER try to talk to or chit chat with casino hosts, but for some reason Mickey answered the phone. We know each other from events way back at the Hard Rock, and she told me she reads this forum at times. But the way to get your concerns channeled properly is to send them directly to Joe Mag. At two of the last three properties he was in charge of, I suggested certain things and he did them. So he does listen--although who knows how long his reins are at this place and in this economy.
----- Reply message -----
From: misscraps@aol.com
To: <vpFREE@yahoogroups.com>
Subject: [vpFREE] gaffed NCL Epic VP & also the Palms & Palms promotions
Date: Mon, Jan 30, 2012 10:42 pm
Played some single line DDB at Palms tonight and sure enough, lots of
quads. It reconfirmed my feelings that the NCL Epic VP didn't just have bad
pay tables, but was gaffed. I don't usually play single line (play a lot of
3/5 play) but on the Epic that is all I played so I wanted to reconfirm how
a real machine played. Definitely a major difference.
Also I noticed that the Palms is continuing to remove machines. No longer
any machines by the coffee shop/hair salon. Also the "slot emporium"
machines with bonuses are now moved to near Little Buddah.
Palms seems to have lost a major amount of business, and is never nearly as
busy as Gold Coast, just across the street. Little Buddha (my favorite
restaurant and home of the best sushi in town) now is closed Mon. and Tues.
The spa by the hair salon is closed (Drift Spa in the new tower is open).
The little booth promoting tanning is closed. Looks like the tattoo
parlor is now closed. Machines in front of tables are all gone.
If I were the Palms, I would make the buffet a Chinese buffet
Monday-Thursday, with a big advertisement on the sign outside, to attract more of the
nearby Chinatown residents, just as Gold Coast does. Also promote the new
Cathy House section of the coffee shop more. Promote Little Buddah's Asian
Fusion and sushi. Put a big sign outside for Brenden Theater showing the
top movie titles. Promote and add more Asian table games.
Also stop giving the gifts Mon, Wed. Fri, and go with 2x or 3x point
promotions - on the big billboard. I got the booze tonight - too heavy to
carry around! Some of the gifts they have been giving are ridiculous. Maybe
they'd do better with Gift Cards, like some of the other local casinos do?
I remember when the Palms first opened, they had a "Hawaiian buffet" with a
small band one night a week and the lines were huge. Bring it back.
Seems like they have lost a lot of their nightclub-going people. Maybe
they should promote and advertise gaming and eating on the big sign, instead
of bands and singers. Right now I think the sign says Kelly Clarkson in
April, that is pretty far out to advertise and kind of a waste of the big
sign. I heard some people saying the Playboy club is going to close, I have
no idea how true that is, but it would seem like a major blow to bringing in
nightclub-loving people.
The Palms never has "real" slot tournaments like other properties such as
Harrah's, MGM, etc. - you know what I mean, $50,000 in prizes with 3 free
room nights, sent out in mailers to out of towners and good playing locals.
Instead they have those "local" type slot tournaments for a week. How
about doing some of the "real" ones aimed at bringing in longer playing &
bigger players?
In short,it seems to me the Palms marketing really needs an overhall.
While business at other strip casinos seems to have picked up quite a big, the
Palms looks sickly to my eyes.
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