What was the original problem?
Finally it pays to complain. I got this
Caesars Entertainment prides ourselves on delivering to our guests a world class gaming experience with events that are exciting and rewarding. Unfortunately, this weekend's $50,000 Jackpot Drawing disappointed our guests who attended the event.
We recognize the importance of our most loyal guests and want to use this opportunity to make it right. Caesars has taken the $50,000 Prize structure and ensured that everyone booked to the offer is now a winner.Each guests that booked for the event will be awarded a $500 Casino Play prize! Please feel free to redeem this prize at any Las Vegas Caesars Rewards® Resort now through the end of 2020.
Once again we apologize for any inconvenience and hope this resolution proves satisfactory
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Posted by: Kenneth Frankel <kennyfrankel@gmail.com>
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