[vpFREE] PAlms scam/mixup re Stations

 

The Stations cards we got late last year from the tier matching when they took over the Palms were only good through the end of 2016. This was clearly stated in emails and snail mails and is still on their website.

See #5 here (if this link works) -
https://stationcasinosoffers.com/welcomepalms/

Unfortunately for awhile Palms was erroneously handing out cards with an expiration date of June 2017 instead of December 2016. That was a mistake.

Of course you will have a Chairman card good through June 2017 if you played the combined Stations/Palms 300,000 status credits in July though December 2016.

Or if you play the 300,000 status credits in the current time period Jan. through June 2017, you can immediately get a Chairman card good through the end of 2017.

We can always check our status online or in the kiosks at the casino.

The above is what has worked for me and others I know.

----- Original Message -----
From: "Misscraps misscraps@aol.com [vpFREE]" <vpFREE@yahoogroups.com>

When the Palms switched over to stations I, like a lot of other players, were told that I would get Chairman status until June as is on my card, and would get a cruise.  Since then I've been trying to find out about the cruise and getting mixed information (and Princess did not show my Chairman status).  I was at Red Rock last week and discovered that my status is only listed as Platinum for Stations,  and I did not get the 50% off the price of buffet.

On checking at Boarding Pass desk at Red Rock Stations, I was told that my CHairman status  had only been good until December (one month because I didn't pick up my card from Palms until November) despite the fact that the chairman card I had been given by the Palms states June 2017 and I had been explicitly told at Palms my membership went for 6 months and I would get a cruise.

They filled out a form asking about my status and today someone from red rock casino called back and said I would not get a cruise because my status and was only platinum and that all Palms updated status  benefits only lasted until Dec.

I called my former host at the Palms who has been promoted and she said she will check because, according to her, The people at red rock are wrong,  and that all the chairman people who got that upgrade will get a cruise still in April (when new Princess program starts, it is in abeyance right now) and that Stations promised everyone would get a six-month upgrade, just like they had told Palms customers.

If the people at red rock are correct, I feel the whole thing has been almost a scam, because it was widely advertised that everyone would get upgraded status to Stations based on their previous Palms status, and people were explicitly told by Palms we would be getting 6 months Stations benefits, such as food discounts, cruises, etc.

At any rate if you are in the same boat that I am I would strongly suggest you complain to host and higher ups at the Palms.

I will let you know if there is any further information.

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Posted by: "vp_a_gogo@yahoo.com" <vp_a_gogo@yahoo.com>
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