You can beg all you want but you need to get real. Casino's have enough advantage over customers and we should take every advantage we can when playing in a casino. But his story really doesn't have anything to do with what machine he plays or how much money he spends in a casino, it has to do with customer service. We all are customers and deserve to be treated as such. Maybe he's whining a bit about a 23 minute wait but his point is that casino's need to be more aware of customer needs and not sacrifice those needs to save a buck. We all realize that casinos are in business to make money but they won't be in business long if they don't take care of their customers.
From: "bobbartop@yahoo.com [vpFREE]" <vpFREE@yahoogroups.com>
To: vpFREE@yahoogroups.com
Sent: Sunday, April 10, 2016 4:55 PM
Subject: Re: [vpFREE] Zero Cust.. Ser. at Sam's Town LV
I beg to differ, but it seems to me that "Nudge" is the one who doesn't get it. Has anyone stopped to think that if this property were more on the ball they might have given Nudge the boot a long time ago? As one can tell by the fact that he chose one of the two FPDW machines to run his free play through, his philosophy is apparently to give ice in the winter time. All take and no give is not going to cut it in today's casino/video poker environment.
---In vpFREE@yahoogroups.com, <andyk711@...> wrote :
Some people just don't get it. Doesn't matter if it's free play or not, a casino needs to take care of customers or they'll lose them to another casino. Sam's offered free play to customer's in an effort to get them in their casino and keep them there, so they need to service those customers if they want them to come back. Why do some people on forums need to always criticize others when they're trying to help? I bet most wouldn't if it was face to face!
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Posted by: a k <andyk711@yahoo.com>
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