I used to subscribe to Casino Player and another one of their publications for years, till their service got so bad I stopped renewing . I would not get the magazines for 2 months later than I was supposed to. Terrible customer service !
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> On Nov 17, 2015, at 12:11 PM, lsujag@yahoo.com [vpFREE] <vpFREE@yahoogroups.com> wrote:
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> I ordered and paid for my Casino Player magazine on August 27, 2015. It stated that I would receive the magazine in 8 to 10 weeks. Like a good little boy, I waited my 10 weeks and called in the middle of last week. I was told at that time that I would have a magazine by the end of the week. Well, I didn't get one. So, I decided to call today and was astonished by the way I was treated. I explained my story and the rep asked for my name and before I could give it to her; she stated " oh I have it pulled up already and your name is " KISS MY ASS"... Okay!!! What did I say to bring this on? I asked to speak to a supervisor and we were disconnected. I called back and the next rep that answered had the who gives a darn attitude, also. After being treated like this and still wandering what I had done wrong, she did finally say that she would be sending out my Oct. and Nov. magazines. Has anyone else out there been treated like this by these people?
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Posted by: Greg <adaxx13@yahoo.com>
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