I've thought about some scenarios and I'm wondering what the rules are (in Las Vegas under NGC jurisdiction) with respect to account closure. None of these has happened to me but I sometimes maintain large balances at places with expectations of better deals down the road (e.g. some casinos give a discount at the gift shop during certain periods) or there may be a limit on how much/often I am able to use my balances.
I recall reading a Bob Dancer article where he talks about someone getting their account at South Point shut down -- they went to the players club, were paid for their points, and that was it. I also recall some threads a while back where people talked about Stations where they had lots of points and got calls with offers to buy their point balance out for a smaller sum than what it was worth.
So, here's my question: if you have a point balance and/or a comp balance and a casino decides to revoke your players card because they have identified you as an AP, are they obligated to give you the full value of your points/comps in actual money? Does it matter how the points/comps can "normally" be used -- for example, if the points can only be used for freeplay does that change what the casino must do as opposed to if the points could be used for freeplay or cash? Also when I speak about comp balance, I am not talking about discretionary comps (i.e. the host says they could write you up to $200 in comps), I am talking about comps that are shown on your card (e.g. Tropicana, where you have a earned comp balance) and can be used just by giving your card to the cashier at a restaurant/gift shop.
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Posted by: aonsf@reallymymail.com
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