Years ago the Hard Rock had issues with their printing/mailing company. Customers were not receiving monthly mailers until around the 4th or 5th, frequently missing the first freeplay period. I speculate that someone in the players club learned this and printed out a bunch of cards, reset the PINs, and had a friend download the freeplay.
I came in one day during a later freeplay period, and the machine wouldn't accept my PIN so I went to the desk. When I got there, they called security. Security came and said they were trespassing me. I asked why, and first their reply was just, "You know." I insisted I didn't and asked them to enlighten me and they said they caught the person I gave my card to so she could pick up my freeplay for me. I said I never gave my card to anyone, and they said they have her on surveillance downloading freeplay from dozens of cards. They said she confessed that she was being paid by these people to collect their freeplay. I asked if it ever occurred to them that she was stealing freeplay from all these people. They said if that was true she wouldn't have had the PIN. I said if the same employee that printed out the cards for her also reset all the PINs, she'd have them. He just said he didn't have time for my BS.
And that's the story of how a casino catches a thief but decides to trespass all of her victims instead of prosecuting her...
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Posted by: seedub49@yahoo.com
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