Jean and Scot, you might be talking about two different things.
I have always been able to redeem my points at the machine for play. This was true as of three days ago.
The free play offers I am currently getting in my mailer must be redeemed at the kiosk. I'm required to swipe, and then proceed to the machine, where I then download it.
Up until two months ago, I had been getting coupons redeemable at the cage for cash. Since I seldom play there anymore, I just figured they were finally cutting back on my mailer. They didn't send any more coupons-just a list of my free play dates.
My husband still plays there a fair amount and is still receiving coupons for cash in his mailer.
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