I am most always polite when I inquire about anything, like the free massage 7 Stars used to get from ANY property, if it had a spa, when you visited there. So I went downstairs to the Spa at Harrah's Laughlin and politely asked if I could get my free massage. They told me I had to get the comp from a host. So I went back upstairs and was directed into the little room near the check-in desk and politely asked the female host if I could get my massage comp. She emphatically told me I was not eligible for a massage, that I could only get one at my "home" casino, Caesars, LV. I politely pointed out to her that according to the Harrah's website listing the perks of a 7 Star member, the massage was available at any Harrah's property. She again said "No".
In a few months, when a different host from that property phoned me to visit again, I politely explained to him what had happened on my last visit and that I would not be visitng them again.
I would have given the comp to my husband while I played in the high limit room, possibly dumping a few hundred dollars.
--- On Wed, 6/20/12, loren barber <kona623@aol.com> wrote:
Very well said. I like people, each with their own personality, and very seldom, if ever, do I feel that I am treated unfairly..........
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