Re: [vpFREE] Trespass at Casino Montelago

 

vegasvpplayer wrote:

> I went into Casino Montelago this morning to collect a mailed free play offer and got an invalid card message on the card reader. On my way to the escalators to get a different card out of my car, I was stopped by security and told the Casino Manager said I was no longer allowed to play there. They then read me the trespass act. I asked if I could collect my cash back balance of over $2,500 before leaving and they said negative. I asked if I could stay for 10 minutes until the slot club opened to get my money since I would never be allowed back. They said if I stayed any longer, the only thing I would get is arrested. When I asked how I was supposed to get my money they smiled and said I could come back for it when they were there, which made no sense since they had just said I would be arrested next time I set foot on the property. (Or maybe that is how unethical they are and shows what they want.)
>
> I called Gaming Control when I got home. They said to call the Slot Club Manager Monday to try to work out an arrangement for collecting the money, and they would assist if that attempt was unsuccessful. The agent confirmed that I should only accept the money by mail or off the casino property so as not to be in violation of the trespass.

I've gotten cash back after being 86ed both by having a check mailed
to me, which took a little persistence, since the first person I
talked to at the casino said that when players are 86ed, they delete
their accounts, and by going back and getting paid in cash, which,
since security agreed to my coming back, wasn't a problem. I'm quite
sure neither casino wanted to pay me, so I'm confident there's an
effective law that forces them to pay.

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