Sorry,Frank, I respectfully disagree. I don't have a beef with individuals, because it is not their fault they were not taught how to do their jobs properly. I have been playing at the Palms, several times a week, for a few years, and my intent was to make a blanket indictment! The drink service for us fleas playing out on the floor is lousy compared to every other place where I play.
The buffet at the Palms got better after many people complained.
--- In vpFREE@yahoogroups.com, "frankkneeland" <frank@...> wrote:
>
> So your complaint is that despite their beauty they are like the lilies of the field, they toil not neither do the spin. ~Spock
>
> I'm sure it is well known that the Palms hires cocktail waitresses primarily for their cuteness quotient. I have been lucky. In the area I play I have gotten excellent service and a one phone number.
>
> If you have a complaint against a specific server, I suggest you find out her name and file a complaint against her specifically. There is little point in making a general complaint against the entire cocktail staff as there is no infrastructure in casinos for dealing with such complaints. It would get passed from individual to individual and eventually trashed when it reached someone with enough authority to ignore it "officially".
>
> I would also recommend talking to the individual first and letting them know you are considering complaining about them, to give them a chance to change before possibly costing them their jobs.
>
> ~FK
>
> --- In vpFREE@yahoogroups.com, "tikithecat73lakeworth" <fjc73@> wrote: Seriously, you need to bring your own drinks to the Palms. I sometimes don't see a cocktail waitress for 90 minutes. Then she'll take your order and go home before delivering your drink. One time, the young lady went on break before I got my drink, and spent her break walking up and down between the pool area and the food court, chatting with another girl. This was within my eyesight, and probably others who were waiting for their drinks.
> > Another time, I was actually berated by a waitress. She said she couldn't find me to deliver my drink because I had taken off my jacket (which was hanging on the back of my chair) and did not recognize me. I had been sitting in the same seat for a couple of hours.
> > Maybe Frank can ask George M why the cocktail waitresses aren't trained. I seldom see any of them with more than four drinks on her tray. Even the boothlings at the Players Club acknowledge that others complain that the Palms has the worst cocktail service.
> > All the girls are cute, but so are the girls at the M, and they do just fine.
> > End of XVP rant. I continue to patronize the Palms because they send me a decent calendar, and they don't nick me point wise for playing good games.
> >
>
