Doing a week plus trip, split between LV / Reno. I've shown up at 2 properties now (both "mid-tier upscale", one in LV; one in Reno) and been told that my reservation was for another date than my check-in attempt. In LV, it was a mid-week Wed/Thu res, so not a huge issue to secure a room. In Reno, it was tonight (Sat) with an overbooked house. Had to take a modest downgrade on the room, but at least they got me in (I sweated this one while waiting).
It happens, right? Thing is I reserve via host by email (with details literally "black and white" and to the point). In both cases I received a response to the effect of "Got it taken care of, thanks!".
Guess I'm going to request a formal hotel confirm from now on. (Most properties this is automatic ... not so, in these instances.)
It's been an outstanding trip thus far (setting this modest nuisance aside) :). The "true" frustration was that with each incident, I initially assumed I was the one who had screwed up and was kicking myself for being so messed up ... until I checked email), At any rate, I've been on a modest roll, with 4 nights to go!
Bev was to join me this trip, but bowed out at the very last minute ... she suffered a stomach bug (or bad food ...) the day before departure. She was still queasy the next day and I sadly left her behind :( . (She's insisting on a "rain check", so a new trip may be in the works for October.)
- H.
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Posted by: harry.porter@verizon.net
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