Comp retention periods can be changed anytime. In the current climate of slashing player benefits an 18 month longevity has become overly generous in comparison to other casino programs.
You should have been aware of the cutbacks pretty much everywhere in town and kept the comps active by some activity every 6 months. Also, you can ask for your comp balance before ordering at any bar or food outlet at Tuscany.
Forking over $$ when you were expecting a freebee is never fun.
Caveat emptor.
tomskilv wrote :
I went to Tuscany to eat with visitors from out of town. After the meal, I go to use my comps to pay and they said I had a zero balance? Of course I never would have eaten there if I had no comps so I had to pony up $65. I should have had $300, and comps were good for 18 months of no play. I had last played 15 months ago so I should have been good. What are the odds I will get my comps back?
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Posted by: gamb00ler@yahoo.com
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