Sorry that happened to you. You must have been super-pissed-off. I know I would have been.
Your first understanding, that all 10 cards are dealt, however,is not correct now, but it used to be. I remember there was some cheating going on with the way it used to be with pattern recognition and being able to identify upcoming sequences.. Now, the second press of the draw button triggers the deal of the next five cards. The mechanism, as I understand it is that the other 47 cards are continually shuffling in the background and only stop and appear when the button is pressed. So the exact nanosecond you press the button determines the drawn cards. I'm sure there are people on the site that can give a much more exact and complex description of how it works, but that's the net result.
Now in the specific case you mentioned, assuming for the moment that you DIDN'T press the button to hold the Q, then had you pressed the Q, because it would have been a different exact nanosecond, a different 2 cards would probably have been dealt, not the A-10. So what IGT said (allegedly) is correct.
As for the "unhold" of the Q, there are a few possible explanation that I can think of, namely, a second, inadvertent, press of the button (i.e., your fault) or a sticky button which, although you touched it, failed to hold the Q (casino maintenance fault or the piggy player who spilled the Coke on the machine's fault) or just a machine malfunction that caused the card to unhold (again casino fault).
Too bad the surveillance cameras didn't show anything, that probably would have made a big difference. I'm sure that they didn't bring you into the security room to look at the video. Did you get the Gaming Commission involved to look into it?
Anyhow, again, sorry that happened, that really sucks.
Guru
Certainly the game is rigged. Don't let that stop you; if you don't bet, you can't win. -Lazarus Long
In theory, there is no difference between theory and practice. But, in practice, there is. -Yogi Berra
There is no such thing as luck. There is only adequate or inadequate preparation to cope with a statistical universe. -Robert Heinlein
From: "sgosline@gmail.com [vpFREE]" <vpFREE@yahoogroups.com>
To: vpFREE@yahoogroups.com
Sent: Monday, August 6, 2018 12:08 PM
Subject: [vpFREE] Random number generator
I know this has been discussed in the past but I can't remember the final answer. I understand that when you push the deal button, all 10 cards are drawn. My question is, are the cards behind the original deal in the same position or can they show up in a different location. Does that make sense? I am going to give you an example which will explain why I am asking. Playing JB, dealt KJQ of clubs and 2 other cards which I discarded. I know I held all 3 cards but when I pressed draw the queen "unheld". Of course the next 2 cards were 10 and A of clubs. Review was done. It showed the Q but did not show that it was held. Surveillance cameras were no help. Final decision was no royal ($20,000). Casino manager claims he spoke to IGT and they said even if I held the Q the other 2 cards might not have been the A and 10. Comments?
Sylvia
Sylvia
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Posted by: GURU PERF <guruperf@att.net>
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