Hello Darryl,
It is confusing. We now have the correct ticketing.
You – "Didn't you check the itinerary before it was ticketed, or notice the incorrect return when you received the ticketing email?"
My response = I never saw any itinerary before it was ticketed. I immediately contacted Hiroko Saito, Isaiah Price and/or Diabel Samb via email and/or phone.
23-Jan-17 Locator:PTYKWW Total Amount 638.80
This flight was from Chicago and wrong departure date Form of Payment: CAXXXXXXXXXXXX2505
Jan 24, 2017 Confirmation: PTYKWW Total Amount 1,634.88
This is the correct itinerary Form of Payment: CAXXXXXXXXXXXX2505
January 26, 2017 confirmation is AJPYLQ No cost was listed This ticketed was done by Maria Aranda (I do not know this person) This is the correct itinerary. Tickets have been canceled per American Airlines website.
January 26, 2017 (today) Record locator: PTYKWW Total (all passengers) $638.80
This is the correct itinerary There is no form of payment listed. Priced has decreased from 1,634.88 to $638.80
Passport Travel contacted us yesterday via voice mail. We called but had to leave a message saying the itinerary was correct and if she had any questions please call.
Isaiah Price and Diabel Samb have contacted us several times, the latest being yesterday, to make sure the itinerary was correct.
As you can see the cost changes and who paid is confusing. I will take your advice and contact Diabel Samb who is our official host. He is very new at this.
Again I appreciate your efforts and advice.
Donald
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