South Point and the Station casinos are very well run and have excellent customer service plus some the best VP around. In Reno you have both the Peppermill and Atlantis .
I dont understand the tie in with bad customer service = good VP or you have to put up with bad service because you are playing on a gift, ie: free play , that the casino was happy to give you so you will come back.
When I go to a casino with RFB comped and I play NSUD ,as I have in the past at the Boyd casinos , was i being a bad person ? an ungrateful customer who should have been playing bad pay tables to show my appreciation ? per some of the post on this subject YES.
I have quit going to the Boyd casinos because of poor customer service by mangement and the horrible way I have seen them treat their employees.
They still continue to send me offers and the only thing i miss is the brew pub at Main Street Station .
We all deserve to be treated with respect by anyone we do business with. If you are not ,walk away and find someone who will.
Nothing noble about putting up with it.
M J
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Posted by: mjperr82@yahoo.com
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