There's some good stuff in this column about asserting yourself when someone is breaking your concentration by chatting you up. On a promo day like Bob described, you don't have the option of just slowing down or stopping completely, without doing yourself financial harm. But if you keep going full blast without shutting down the talker, you're much more likely to make mistakes. If you're a pro, your only option is to quickly get the person to understand that you can't talk right now. Bob's friend didn't get the message the first time, so he said it much more forcefully the second time. If the friend is offended, you can always make it up to them later, when the explanation isn't costing you money.
--Dunbar
---In vpFREE@yahoogroups.com, <vpfree3355@...> wrote :
Bob Dancer's LVA Column - 2016
How Do I Answer?
http://www.lasvegasadvisor.com/bob_dancer/2016/0301.cfm http://www.lasvegasadvisor.com/bob_dancer/2016/0301.cfm
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