At the Horseshoe Baltimore the policy (or implementation) on multipliers has been inconsistent. If you do get them, it may take 1 to 2 weeks for them to be added via a partially manual process.
I've been offered multiplier days at several times. For a couple of months, it was every Thursday. Of the four Thursdays I played one month, only the extra points for the second of these had showed up by the end of the month. After a visit to Total Rewards, one of the three missing multipliers was done. A second visit resulted in the others being applied. These were all for video poker play.
Nothing in the email offer or at the kiosk indicated that points earned from video poker play would not be multiplied. However, I have heard from others that from the opening of this casino they were not given multipliers for video poker play, though they did not believe that had been spelled out beforehand. Appeals proved fruitless.
My most recent multiplier offer was for July. There was fine print in the email saying that video poker play was not eligible for the multiplier. I swiped my card anyway, and in fact got the multiplier for my qualifying play that month, though I wasn't expecting it and would not have questioned it if I had not gotten it.
I have no experience with multipliers for points earned other than on video poker so can't speak to your other questions.
Bill
From: mailto:vpFREE@yahoogroups.com
Sent: Saturday, August 8, 2015 10:42 PM
To: vpFREE@yahoogroups.com
Subject: [vpFREE] 'Reward credit' multiplier days dont include VP or poker room
Horseshoe Baltimore has reward credit multiplier days every Mon in August.
I played both 9/6 JoB and a few hrs of poker in the poker room.
None of my rewards credit got multiplied. :(
do RC earned at the $10 blackjack table get multiplied?
.
[Non-text portions of this message have been removed]
Posted by: <vp10139@gmail.com>
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