I was playing 25 cent BP Progressive at the Sip Lounge at Green Valley Ranch a little before 5pm today while having a Bloody Mary and smoking a cigar. My plan was to finish the drink and cigar and go play Bingo. A few minutes before 5, I got dealt J, A, 10, 9, K of clubs. Tossing the 9, I get the Q to complete the Royal. Then it gets interesting. If you look at the picture, you'll notice that on the paytable it shows "Jackpot" for the payout but the picture shows 4,000 credits on the lower left. The sign by the bar showing the scrolling values for the $1 and Quarter Royals showed $1,409 and change. Before I sat down at the machine, I verified that the machine was part of the progressive bank. When the RF hit, the waitress said someone should be over right away, since, as we all know if we've hit for a large amount before, the machine signals a handpay. Well, no one showed right away and she had to place a phone call. A manager came, and I explained the situation to him. He put his key in and pushed some buttons to show the original hand and the RF. He called some techs to fix the machine. The manager had to figure how to pay me, so it was suggested that while I'm waiting they print the ticket showing my dollar amount with the base $1000 plus what was in the machine after my bet and I'll get cash for the difference. So the slot attendant there gives me the $410 in cash and the printed ticket from the machine. The manager helping me leaves to get my paperwork to sign. When he comes back, he decides that I should get cash for the whole amount while I plead to let me have the ticket because it's easier to put into another machine. I'm overruled because he said they needed the ticket to show the malfunction. Therefore, he has to go back to the cage to get the additional amount of money. This whole rigamarole took over a half-hour. Yikes!
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Posted by: vpcostsmoney@gmail.com
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