Thank you.
I work in public transportation and the whole thing is tricky. Sometimes the bus company is put on a cheap budget that does not really work. Most clients don't want to pay for a dispatcher or think anyone can dispatch. Sometimes the budget is good, but a contractor that hires the company takes too much for their cut and pulls a Hail Mary on the prep work.
Almost anyone can dispatch when everything is good, The dispatcher is there to take action when things are going south. Sounds like they skimped on prep work and did not learn from the bad drop off.
I have worked with Academy before on events where they were the subcontractor and they seemed to have a shallow learning curve. It was more related to the outside professional event coordinator than anything else.
Rich
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Posted by: cdgnpc@aol.com
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