Ditto on what Becky said, well put. The service is the worst on NCL because of the standard tip fee they charge. There is NO incentive for a steward or waiter to be nice to you or give you "above and beyond" service. It's like going into a government office and expecting good service. A very few will give good service just because of their nature, but the majority don't care since they make the same giving bad service as good.
I have complained to NCL many times about this. As she said we rarely ever see our steward and service in the free dinning rooms is bad so we now always (6 out of the 7 days) eat in the specialty restaurants. Between being NCL's top tier level and Casino at Seas VIP level we get 4 specialty dinners free right off the bat and then the casino host always gives us a couple more. If it weren't for this we would stop going on NCL with the main dinning rooms and buffet having so poor service. NCL does it because of the "freestyle" resulting in people not ever seeing the same waiter twice, but they could still do direct tipping for the room stewards.
When we go on RCL or Princess through MGM or other properties via Players Travel the service is significantly better because they get the tip they deserve instead of it being built-in to their salary.
Dave
Posted by: slutoo@yahoo.com
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