Sounds like fraud prevention by the casino. Easiest way to defeat the people using multiple cards is to deactivate them all and make you show up at the players club with an ID to get new ones.
And I'm not surprised they wouldn't tell you why.
....Apparently, at some point, someone or something had deactivated all the existing cards I had from that casino, no matter where they were located, while leaving my account intactI wonder whether anyone has encountered this situation, and/ or has the technical expertise (or perhaps imagination) to come up with an explanation. The casino couldn't (or wouldn't)
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