Are you talking about Las Vegas boothlings? It's been my experience that they seldom know things like point limits. I know one of the casinos disclaimers is to see slot club for details. It's amazing how often I have done just that and been met by boothlings with no answers and no printed information to give the customer.
My only suggestion is to always go to the rewards desk AHEAD of time and ask if there are any catches / limits / etc. >>>>>>>>>>>>>
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