Is it that these players didn't tell you why, or that the casino didn't say? I ask because it's always been my experience that the reason is clearly explained. Maybe some casinos don't have to do that? I've always thought it was a requirement.
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Rampart Casino has invalidated cards of some vp players. They also sent out a letter informing these players. Don't know the reasons, maybe just the usual won too much, played too much on the good machines, etc.
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