The big ad in the newspaper touted 9.99$ for Octoberfest buffet on Saturdays in Oct. Sounded great to us with our $10 weekly food coupon a perfect fit. Big sign in front of the buffet -- $9.99. We go in, and woops, we owe about $3 more per person with the coupon. Why? We can't combine "offers". The 9.99 was a special "discount". So if we use the coupon we have to pay the full $12.99 price. Can't combine "offers."
To me the big ads were saying the 9.99$ gave $9.99 as the PRICE of the buffet, not showing a "discount offer." False, misleading, and annoying.
Well guess what Gold Coast, next time I go gambling, instead of playing your 3/5 play $1 or 10 play $1 VP machine like I usually do when I visit you, I'll go gamble across the street or somewhere else.
I'm sure I'm not the only Gold coast player who went or will go to the Sat. Buffet planning to use a coupon who will end up an annoyed customer.
Obviously the ads should have fine print reading "This is a special discount, and coupons or other offers will only be honored at non-discounted prices." or something like that to avoid confusion. Barring that, I believe these ads are extremely misleading.
When there are so many casinos, if a casino wants players, they shouldn't go out of their way to annoy players, especially not 'regulars' with coupons, not if they want them to stay regulars.
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