From my spouse's blog:
"I'm happy to say that my host came through and restored the points the Hard Rock Las Vegas took to pay for a comped room. He indicated that the policy may change but as for now it is still in effect, so Hard Rock customers are advised to use up all their points each session and ask for comps for anything they want.
"This story won't be over until the HRH changes its system so points aren't seized for comped hotel rooms. If and when I become aware of any change, I will report it."
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