RE: [vpFREE] Re: Hard Rock Rip-Off

I have just returned from the Hard Rock's 50k Red Carpet Slot Tournament and my host said they no longer take the points. But he also said he would get written up if he gave a comp before the player had used their points.

If someone could doublecheck this I would feel better.

James Thompson
Former HRH Casino Monitor.

This is what I though was a short-term solution to get the old points from the previous regime off the books.



To: vpFREE@yahoogroups.com
From: dealt4oak@yahoo.com
Date: Thu, 14 Jun 2012 20:55:24 +0000
Subject: [vpFREE] Re: Hard Rock Rip-Off


























Ive been telling everyone how much of a cheese ball operation Hard Rock has been becoming over the last few years. Its only going to get worse. Stations, especially GVR is getting really bad now. What do you expect when the benefits get cut and people still keep going back for more. The casinos can and are getting away with it. For gods sake I can get better comps on the strip as a local now.



--- In vpFREE@yahoogroups.com, James Thompson <jamesgthompson@...> wrote:

>

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> This is the case with me. Had 68000 points when checking in, had zero when I left. If I would have known that, I would not have allowed Johnny Smalls to charge meal to room. I complained and got no where.

> Problem: How do I know where I stand for Tier levels now? Everytime I go there I get wiped out. I'm going to charge everything with a credit card, however my host said if play if less than value of room, they will take the points.

> If local, I wouldn't stay there. Just my opinion.

>

> james thompson

> former hrh casino monitor

>

> To: vpFREE@yahoogroups.com

> From: krauseinvegas@...

> Date: Thu, 31 May 2012 09:21:45 -0700

> Subject: RE: [vpFREE] Re: Hard Rock Rip-Off

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> From: vpFREE@yahoogroups.com [mailto:vpFREE@yahoogroups.com] On Behalf Of

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> Correna H

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> Sent: Thursday, May 31, 2012 9:13 AM

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> To: vpFREE@yahoogroups.com

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> Subject: [vpFREE] Re: Hard Rock Rip-Off

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> The same thing happened to me. Stayed on an offer and when I returned to

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> play a week later, my account had been wiped out. I went to the Players Club

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> and was told this is the new SOP.

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> --- Heard the same was true. Got a dinner comp and host told me points

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> would be taken so I used them up in freeplay prior!

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> Scot

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