"Ive been telling everyone how much of a cheese ball operation Hard Rock has
been becoming over the last few years. Its only going to get worse.
Stations, especially GVR is getting really bad now."
By far, the worse of the stations for comps and decent player treatment is
the Red Rock. To give you and example on my last trip , I wagered about
$75,000 over 3 days in a combo of optimum, normal like nsud ( careful, they
dont advertise it , but hate giving comps to NSUD players ), and
slots/dream card. Total loss was $1000 . My offer was 3 free nights. When I
went to the slot host desk the night before checkout, I explained - that I
was checking out 7AM sharp and nobody would be on duty, could they please
take care of my lone measly $65 restaurant charge. They told me ... well,
not really - you see you have not played enough to cover the room. Excuse
me, I told them , the room is free according to the offer. They told me, its
only "quasi-free" , in other words the casino rate on that weekend room for
3 nights is $300, so you have to earn $300 in comps first, before anything
like meals is considered !" Why dont you play some more, and call us
tomorrow after you check out , say 3pm , and we'll discuss wheter we will
grant you the restaurant charge or not. I didn't call back, but I really
dont see how they want to attract out of town customers with F grade slot
host service like that. This was not the first time, its been progressively
going downhill for the last 2 years.
best...Tom
----- Original Message -----
