[vpFREE] DIAD ?s update

 

so here's what's happened since i earned the DIAD,

several days after earning my DIAD, i looked on (what used to be called) myharrahs.com and noticed that they still showed me as a gold member.  the online Q&A was no help as to why this might be true, so i sent fired off a  message asking why.

three business days later they claimed that since i hadn't earned my DIAD at my home property, it took time to process properly (my words, not theirs, but certainly their intent).  the next day myharrahs showed me as a diamond member.  (i'd say the amount of time it takes to process properly is however fast it takes to react when you get kicked in the shins by email.)

now what's interesting is i'm not showing diamond everywhere.  yes, myharrahs shows diamond.  so does my newest card (which has an expiration of 3/13, thank you very much).  BUT the swiping kiosk in the flamingo (i'm talking about the wall board displays sprinkled down the aisle near the registration desk) states my status as gold when you stop to decode the computerese that's at the bottom of the display screen.

(and, just for the record, i'm also showing no offers of any type ... and haven't since earning DIAD.)

my advice is if you do earn your DIAD to write to the caesars folks (use the form here https://totalrewards.custhelp.com/app/ask/list) and inform them of your great advance.

for what it's worth,
m.

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