Take some time off from that casino.
See if they contact you and find out why you are not playing and then tell them why you are unhappy and see what happens.
If nothing, then re-assess their playable inventory and comps/offers and decide whether you want to return or not.
I think if you complain too vigorously, then they know that you had something good going on at their property which they probably wanted to eliminate.
> To: vpFREE@yahoogroups.com
> From: tangboy5000@yahoo.com
> Date: Thu, 5 Jan 2012 01:45:51 +0000
> Subject: [vpFREE] What to do now?
>
> Hollywood Casino in Lawrenceburg IN is/has switched to a new system and basically erased hundreds of dollars in food and hotel comps from my account. I'm in their top tier and am seriously considering taking my play somewhere else from now on. The next closest would be Belterra Casino and resort, but it's not that convenient. What have others done in this situation? By the way they gave me $25 in food checks so I could get dinner, but they forgot to mention that they expire within 48 hours of you requesting them, so another $15 just went down the drain.
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